Privacy Policy

Data Controller

LOVE & HOPE CREATIONS LTD

 

Collected Personal Data

Thank you for choosing to shop with us. By doing so you have untrusted us with your personal data.

Right to withdraw Consent – Where we are relying on your consent for processing you can withdraw or change your consent at any time.

 

Purpose of collecting data

To process any orders that you place with us and to facilitate any returns Lawful basis: Contract

To provide you with access to an account Lawful basis: Contract if and where needed

To provide customer service to you Lawful basis: Legitimate Interest in providing customer support

This site uses third-party website tracking technologies to provide and continually improve our services, and to display advertisements according to users’ interests. I agree and may revoke or change my consent at any time with effect for the future.

We may in most cases share your data with third parties like the delivery company, payment card processors, etc.

 

Returns and Refunds

We do offer exchange and refund for items purchased within 14 days as long as they are in their original condition with packaging, have not been worn, and in a saleable condition. Failure to comply to the above, the customer may not receive a refund nor an exchange.

Please do email us for a return address to be provided.

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